Privacy Policy
Your privacy is fundamental to our business. This policy outlines how we collect, use, and protect your personal information.
Last Updated: December 2024
This Privacy Policy describes how uxpoint - Professional Web Design Studio ("we," "our," or "us") collects, uses, and shares your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring transparency in our data practices.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Submit inquiry forms or contact us for our services
- Request quotes for web design projects
- Subscribe to our newsletter or marketing communications
- Participate in surveys, contests, or promotional activities
- Register for accounts on our platform
This information may include your name, email address, phone number, company name, project requirements, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or search terms
- Device type (desktop, mobile, tablet)
How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, maintain, and improve our web design services
- Communication: To respond to your inquiries, provide customer support, and send important updates
- Project Management: To manage web design projects, including quotes, contracts, and deliverables
- Marketing: To send promotional materials and newsletters (with your consent)
- Analytics: To analyze website usage and improve user experience
- Legal Compliance: To comply with applicable laws and regulations
- Security: To protect our website and services from fraud, abuse, and security threats
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services (hosting, analytics, payment processing)
- Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- Consent: We may share information with your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Your Rights and Choices
Access and Control
You have the right to:
- Access and review the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request data portability
- Withdraw consent for marketing communications
Marketing Communications
You can opt out of receiving marketing communications from us at any time by:
- Using the unsubscribe link in our emails
- Contacting us directly using the information below
- Updating your preferences in your account settings
Cookies and Tracking
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. For more information about our cookie usage, please see our Cookie Policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed for these purposes.
For project-related information, we may retain records for legal, accounting, or business purposes for a reasonable period after project completion.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.
Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Address:
uxpoint - Professional Web Design Studio
123 King's Road, London, SW3 4RP
United Kingdom
Phone: +44 20 7589 1234
Email: [email protected]
Business Hours: Monday-Friday: 9:00-18:00 (GMT)
This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.